As consumers opt for convenience, many are leaving behind cash and moving towards digital payment solutions. Shiv Singh, SVP of Innovation and Strategic Partnerships at Visa, joined us to discuss the key trends transforming commerce.
Visa just completed a major study and uncovered five major trends. Singh says the whole idea of paying in messenger environments is one of the biggest themes.
Singh highlights China's progress in messenger payments on the WeChat platform, which has seen a spike in volume. He also provides insight into Visa’s strategy for breaking into the Chinese market. When China's government is ready to loosen up its regulations, Singh says Visa will be ready to capitalize.
Visa is hoping to hand your credit card to an artificial intelligence “agent” that can find and buy clothes, groceries, airplane tickets and other items on your behalf.
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