*By Michael Teich*
Sparkling water and fancy coffee may not be enough to lure consumers into struggling brick-and-mortar shops. But creating uncontrived experiences in stores will help retailers survive the transition to a digital economy, said Rima Reddy, a principal at innovation accelerator XRC Labs.
"The key is to not make them so that they feel like they are forced," Reddy said Thursday in an interview on Cheddar. "That's really hard. They really have to be perfectly on-brand."
Retailers could benefit from Bonobos' strategy of designing stores like showrooms and shifting the focus away from just selling, she said. This would save stores money by reducing expenses on real estate.
Beyond an improvement in the real-life shopping experience, retailers need to invest judiciously in the right technology. Reddy said stores should integrate tech that adds value to shoppers ー not just flash for the sake of flash.
Tech, above all, should make shopping more efficient, Reddy said. And in her view, that means augmented reality.
"AR has really practical implications for customers," she said. "VR, when you have to wear a headset, it's just novel. It's not really helping the customer in any way."
For full interview [click here] (https://cheddar.com/videos/unoriginal-in-store-experiences-wont-save-retailers-says-expert).
By the time the 2024 election is over, be prepared to see some form of a recession – but this shouldn’t be as bad as what we experienced in 2020 or 2008.
International Master Alice Lee defeated grandmaster Irina Krush to win the American Cup – becoming one of the best women players in the world in the process – but she’s not stopping there.
You can track your sleep habits or heart rate, but how about your brain? Neurable's MW75-Neuro headphones turn your focus and productivity into data you can use to avoid burnout – here's how they do it.
Whether it’s a deepfake video of actor Tom Cruise discovering gum in a lollipop or President Joe Biden discouraging people from voting via telephone, you’ve likely come across a deepfake video, photo or audio recording.
Tensions in the South China Sea, Apple moving to India, and banning TikTok? The podcast ‘Face Off: The U.S. Versus China’ helps explain how we got here.
Cust2Mate is a leading innovator in retail technology, aiming to revolutionize the shopping experience. By implementing smart cart technology, the tech company addresses the issue of theft while enhancing the shopper's journey.
The Biden administration has unveiled a plan, Plan B, to address the student loan debt crisis. It offers to cancel up to $20,000 in interest for borrowers enrolled in income-driven repayment plans. This proposal aims to reset balances for those facing growing debt due to unpaid interest, benefiting low—and middle-income borrowers. An estimated 25 million borrowers are eligible for some form of interest forgiveness.
