Satisfi Labs is a software and tech platform that uses artificial intelligence to help make the customer service experience easier and more tech-enabled. Don White is the CEO and co-founder of Satisfi Labs and he explains how the start-up is changing the entire field of customer relations and customer service.
Satisfi Labs has major partners including SoftBank Robotics, IBM, and Philips. Satisfi Labs has integrated its technology into items like "Pepper," the Softbank robot. White says Softbank has been a great partner and says Pepper's capabilities are skyrocketing. Crowds are impressed by her engagement and intelligence.
White is excited by the innovations Satisfi Labs is producing. He explains how its technology is bringing the information to the customer instead of making them search for it.
Apple CEO Tim Cook said Thursday that the majority of iPhones sold in the U.S. in the current fiscal quarter will be sourced from India, while iPads and other devices will come from Vietnam as the company works to avoid the impact of President Trump’s tariffs on its business. Apple’s earnings for the first three months of the year topped Wall Street’s expectations thanks to high demand for its iPhones, and the company said tariffs had a limited effect on the fiscal second quarter’s results. Cook added that for the current quarter, assuming things don’t change, Apple expects to see $900 million added to its costs as a result of the tariffs.
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A labor rights group has alleged that Starbucks sourced coffee from a major Brazilian cooperative whose member farms were cited for keeping workers in slave-like conditions.
