*By Chloe Aiello* Data collection and analysis is an increasingly crowded field, but SurveyMonkey CEO Zander Lurie told Cheddar he isn't too concerned about industry upstarts ー especially not when he has General Data Protection Regulation compliance on his side. "We know security is top of mind for a lot of folks, especially here in Europe, and so \[General Data Protection Regulation\] GDPR compliance in May was super important for our business. We think it helps differentiate us from some of the upstarts," Lurie told Cheddar from Web Summit in Lisbon, Portugal. GDPR, which went into effect in May 2018, is a data privacy regulation in the European Union that aims to give control of personal data back to internet users. The regulation, which applies not only to companies located within the EU, but also to those that wish to operate in the EU, has sparked complaints from tech companies big and small who claim it is prohibitively expensive to enforce and encourages monopoly in technology, among other things. But to Lurie, GDPR compliance was a no-brainer, especially for a company like SurveyMonkey ($SVMK) that deals in sensitive data. "Over 20 million questions a day are answered on our platform. If you're in health care, there's HIPAA compliance, credit card transactions ー really sensitive data, so people want to make sure their data is secure. And companies, like ours, have got to be out on the forefront," Lurie said. Founded in 1999, SurveyMonkey is a subscription software as a service company that offers customizable surveys and a suite of back-end data analytics tools for individuals and enterprises. SurveyMonkey now boasts about 16 million unique users and 600,000 paid users on its platform, according to Lurie. SurveyMonkey may have one of the most recognizable names in the industry, but it faces some stiff competition. SurveyMonkey stock plunged as much as 15 percent after rival Qualtrics filed for an IPO, just weeks after SurveyMonkey's own public debut. Qualtrics also revealed financials that showed strong growth and a powerful business model. But Lurie shrugged off the threat, arguing the market is big enough for the both of them. "We feel like this is a massive category. I think if you start with the premise that this is a category worth tens of billions of dollars globally, it can support multiple companies with multi-billion dollar market caps," Lurie said. And it doesn't hurt that SurveyMonkey is a household name. "We created the category, we have the highest unaided brand awareness," he said. SurveyMonkey is set to report quarterly earnings and revenue Tuesday, Nov. 13, in its first financial report report since going public at the end of September. For full interview [click here](https://cheddar.com/videos/surveymonkey-ceo-zander-lurie-weighs-in-on-competitor-qualtricss-ipo-announcement).

Share:
More In Business
Starbucks’ Change Flushes Out a Debate Over Public Restroom Access
Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom use policies that varies by state and city. Starbucks announced last week a new code of conduct that says people need to make a purchase if they want to hang out or use the restroom. The coffee chain's policy change for bathroom privileges has left Americans confused and divided over who gets to go and when. The American Restroom Association, a public toilet advocacy group, was among the critics. Rules about restroom access in restaurants vary by state, city and county. The National Retail Federation says private businesses have a right to limit restroom use.
Trump Highlights Partnership Investing $500 Billion in AI
President Donald Trump is talking up a joint venture investing up to $500 billion for infrastructure tied to artificial intelligence by a new partnership formed by OpenAI, Oracle and SoftBank. The new entity, Stargate, will start building out data centers and the electricity generation needed for the further development of the fast-evolving AI in Texas, according to the White House. The initial investment is expected to be $100 billion and could reach five times that sum. While Trump has seized on similar announcements to show that his presidency is boosting the economy, there were already expectations of a massive buildout of data centers and electricity plants needed for the development of AI.
Load More