United Airlines is launching a new seat map feature designed to help families with children under 12 find seats together at no additional cost. The map will automatically locate adjacent Economy seats at the time of booking. When such seats are not available, customers will have the option to switch to another flight headed to their destination for free. “We’re focused on delivering a great experience for our younger passengers and their parents and know it often starts with the right seat,” said United Airlines' Chief Customer Officer Linda Jojo in a statement.
You found the perfect holiday gift online. You ordered it. A notification arrived on your phone, showing the package had arrived. But when you open your doors, the parcel is nowhere to be found.
Airbnb has admitted to misleading its customers in Australia by not making clear that prices on its site were listed in U.S. dollars instead of Australian dollars.