This Changes Things hosts Baker Machado and Brad Smith explain how small businesses will be impacted by Trump's proposed tariffs. Plus, why Nordstrom rejected a bid from the company's founding family. According to The Trade Partnership, the proposed tariffs on aluminum and steal could end up costing America close to 150,000 jobs. In addition, some consumer industries would see declines in employment as households scale back their spending in response to higher prices. Plus, a new report by the American Customer Satisfaction Index revealed that customer satisfaction while shopping online was down last year. Satisfaction among supermarket and drugstore customers increased.

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Tech leader who navigated the internet’s 90s crash weighs in on AI
Former Cisco Systems CEO John Chambers learned all about technology’s volatile highs and lows as a veteran of the internet’s early boom days during the late 1990s and the ensuing meltdown that followed the mania. And now he is seeing potential signs of the cycle repeating with another transformative technology in artificial intelligence. Chambers is trying take some of the lessons he learned while riding a wave that turned Cisco into the world's most valuable company in 2000 before a crash hammered its stock price and apply them as an investor in AI startups. He recently discussed AI's promise and perils during an interview with The Associated Press.
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