*By Carlo Versano* As e-commerce continues to rise globally, DHL has found a niche in shipping American products to online buyers overseas ー while staying above the fray of the domestic shipping competition. Greg Hewitt, CEO of DHL Express in the U.S., told Cheddar that Cyber Monday ー his company's biggest shipping day of the year in terms of "outbound" packages ー saw a 40 percent lift in packages moved year-over-year, as more overseas consumers took advantage of deals on major U.S.-based websites like Amazon ($AMZN). "We're the leader in moving those American goods to people around the world," Hewitt said. DHL Express, which is a division of the German logistics giant Deutsche Post, has invested significant capital in its American operations, and the fruit of that investment is coming to bear, according to Hewitt. The massive, recently expanded DHL hub at the Cincinnati airport allows for synergies with Amazon and other merchants that promote cheap, fast shipping. The Cincinnati hub allows many of those packages headed for the East Coast to get to their destinations overnight, Hewitt said. DHL prides itself on moving packages almost anywhere on the planet within two to three days, but Hewitt said it's also focused on using technology to give consumers more information about their shipments. DHL is using route-optimization software, not unlike the algorithms that get your Uber to your door, to create efficiency. It also has auto-sort robotics in place at its facilities, and is using software to increase transparency over duties and taxes for international shipments. Asked whether DHL worries that Amazon ー now one of its biggest customers ー may create its own delivery operation to handle its millions of packages as has been [reported](https://www.bloomberg.com/news/videos/2018-07-11/dhl-express-isn-t-concerned-about-amazon-delivery-ceo-says-video), Hewitt brushed off the concern. Because of DHL's global reach, it has the benefit of being a partner to American companies like Amazon, without having to also worry about being a competitor. At least for now.

Share:
More In Business
Tony Awards draw best audience in 6 years for CBS
The Tony Awards on Sunday lured 4.85 million viewers to CBS, its largest broadcast audience in six years. CBS says Monday that Nielsen data shows the telecast — hosted by “Wicked” star Cynthia Erivo — scored a 38% increase over last year’s 3.53 million viewers. That’s the largest audience for the Tonys since 2019, when the telecast that year nabbed 5.4 million viewers and “Hadestown” was crowned best new musical. The latest version also had to compete with the second game of the NBA Finals, between the Thunder and Pacers,
Apple unveils software redesign while reeling from AI missteps
After stumbling out of the starting gate in Big Tech’s pivotal race to capitalize on artificial intelligence, Apple tried to regain its footing Monday during a developers conference that focused mostly on incremental advances and cosmetic changes in its technology.
DA: Suspect in UnitedHealthcare CEO killing said he ‘had it coming’
Six weeks before UnitedHealthcare CEO Brian Thompson was gunned down outside a Manhattan hotel last December, Luigi Mangione mused about rebelling against “the deadly, greed fueled health insurance cartel” and expressed that killing the executive “conveys a greedy bastard that had it coming."
Load More