Technology is evolving at a rapid pace, which means the technicians who fix our gadgets have to evolve as well. Puls is a San Francisco-based tech support company that offers on-call repair services that get to your door in less than 60 minutes. Eyal Ronen, Co-Founder and CEO of Puls, shares the story behind building the company. He and his co-founder saw space within the market for a quicker tech support option. In the spirit of 5G technology, Ronen shares his 5 great predictions for the future of tech support. He says that eventually sensors will be able to alert technicians of issues before customers ever even know there is a problem.

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Nestlé dismisses CEO after he has relationship with a subordinate
Nestlé has dismissed its CEO Laurent Freixe after an investigation into an undisclosed relationship with a direct subordinate. The company announced on Monday that the dismissal was effective immediately. An investigation found that Freixe violated Nestlé’s code of conduct. He had been CEO for a year. Philipp Navratil, a longtime Nestlé executive, will replace him. Chairman Paul Bulcke stated that the decision was necessary to uphold the company’s values and governance. Navratil began his career with Nestlé in 2001 and has held various roles, including CEO of Nestlé's Nespresso division since 2024.
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