Zac Hall, Editor at 9to5Mac, says that the company now has to fix its reputation and prove itself. "This is going to take time to heal from," he said. For full interview [click here](https://cheddar.com/videos/apple-says-im-sorry).

Share:
More In Technology
Apple to Allow Self-Service Repairs on iPhones
Apple is reversing course on its in-house repair policy amid the ongoing pressure from right-to-repair advocates and will roll out a self-service option allowing customers to repair and replace some parts on some iPhones themselves.
Load More