White Castle, the Oldest Hamburger Chain in the U.S., Embraces On-Demand Tech
*By Michael Teich*
Convenience has been the prime selling point for fast-food joints for decades, but new technology and a surplus of on-demand delivery options are eating away at the value proposition for companies building their business around speed and drive-thru lanes.
"Delivery is really reshaping the whole landscape, and those that are early adapters are really going to benefit," said White Castle VP Jamie Richardson in an interview with Cheddar.
The popularity of on-demand delivery services has prompted restaurants to either create partnerships with those companies or risk falling behind and missing out on consumers who prioritize convenience. White Castle has made an effort to get on-board early by expanding delivery to more than 300 locations in partnerships with GrubHub ($GRUB), DoorDash, Postmates, and Uber Eats.
"It's changing everything," Richardson added.
White Castle's mobile app is another way the Columbus-based chain is looking to optimize the consumer experience and boost sales. Richardson told Cheddar that White Castle's app "doubled in terms of the percent of sales it represented this year." People who order fast food via a mobile app or online increase their spending by 20 percent, according to Deloitte.
"For us, it's all about the app. The mobile app is something we can empower each of our customers with," he said.
While technological advancements and speed of delivery improve the consumer experience, quality of food and menu diversity are also crucial, Richardson stressed. Four months ago, White Castle became the largest fast-food chain to implement the Impossible Burger, a meatless burger substitute, on its menu.
It's not just for vegans, he said. "People love a range of tastes."
Orangetheory Fitness is redefining the future of workouts with smarter tech, strength-based programming, and community-driven studios built for what’s next.
Spain's government has fined Airbnb 64 million euros or $75 million for advertising unlicensed tourist rentals. The consumer rights ministry announced the fine on Monday. The ministry stated that many listings lacked proper license numbers or included incorrect information. The move is part of Spain's ongoing efforts to regulate short-term rental companies amid a housing affordability crisis especially in popular urban areas. The ministry ordered Airbnb in May to remove around 65,000 listings for similar violations. The government's consumer rights minister emphasized the impact on families struggling with housing. Airbnb said it plans to challenge the fine in court.
Roomba maker iRobot has filed for Chapter 11 bankruptcy protection, but says that it doesn’t expect any disruptions to devices as the more than 30-year-old company is taken private under a restructuring process. iRobot said that it is being acquired by Picea through a court-supervised process. Picea is the company's primary contract manufacturer. The Bedford, Massachusetts-based anticipates completing the prepackaged chapter 11 process by February.
Serbia’s prosecutor for organized crime has charged a government minister and three others with abuse of position and falsifying of documents related to a luxury real estate project linked to U.S. President Donald Trump’s son-in-law Jared Kushner. The charges came on Monday. The investigation centers on a controversy over a a bombed-out military complex in central Belgrade that was a protected cultural heritage zone but that is facing redevelopment as a luxury compound by a company linked to Kushner. The $500 million proposal to build a high-rise hotel, offices and shops at the site has met fierce opposition from experts at home and abroad. Selakovic and others allegedly illegally lifted the protection status for the site by falsifying documentation.
Wealthfront’s CFO Alan Iberman talks the $2.05B IPO and the major moment for robo banking as the company bets on AI, automation, and “self-driving money."
A rare magnum of Dom Pérignon Vintage 1961 champagne that was specially produced for the 1981 wedding of Prince Charles and Lady Diana has failed to sell during an auction. Danish auction house Bruun Rasmussen handled the bidding Thursday. The auction's house website lists the bottle as not sold. It was expected to fetch up to around $93,000. It is one of 12 bottles made to celebrate the royal wedding. Little was revealed about the seller. The auction house says the bids did not receive the desired minimum price.
