Wash, Rinse, Repeat: Delivering a Successful Startup

Tom Harari, Co-Founder and CEO of Cleanly, joins This Changes Things to discuss how Y Combinator helped get his company off the ground. Cleanly is an on-demand service that picks up and delivers laundry/dry cleaning to your door. It launched in 2015 and with the help of technology has become pretty efficient. Drivers are able to use data insights such as photos of the parking situation and apartment floor count to shave off a few minutes each delivery. Plus, this industry is all about customer service so how does Cleanly make sure people keep coming back? Harari says empathy is key. Customers want to know they're being heard.

More In Business

David Chang Is Bringing the Momofuku Experience to Your Kitchen

CEO of Momofuku, Marguerite Mariscal, explains how the celebrity chef's line of 'restaurant grade' products are attracting new consumers

Have Airlines Finally Embraced Modern Technology Since the '80s and '90s?

Founder & CEO of FLYR, Alex Mans, joins Cheddar to talk about the current state of the airline industry and how his company is updating technology in the sky.

Spirit Halloween CEO Reacts to SNL Skit and Why They Clapped Back

Spirit Halloween CEO, Steve Silverstein, stops by Cheddar to talk SNL, this year's top costume ideas and why you should watch out for Spirit Christmas. Watch!

Taxpayers In 24 States Can Now File Directly With The IRS Next Year

The IRS is expanding its program that allows people to file their taxes directly with the agency for free.

Big Business This Week: Robot Taxis and Flying Taxis

Oh, we're also on YouTube now.

Dog Tag Bakery Recruits Veterans

Washington DC based non-profit Dog Tag, explains how their business education programs are helping former service members re-enter the workforce.

Oil Prices Jump, Wall Street Jitters Over Israel’s Likely Iran Strike

Crude prices jumped on worries about worsening tensions in the Middle East, while U.S. stocks pulled back further from their records.

Brooks Introduces Latest In Running Tech

Brooks Running SVP of Footwear, Carson Caprara, introduces the new Glycerin Max and explains how leaning into innovation helps build customer brand loyalty

Tesla Shares Slump Despite Increase In Q3 Global Deliveries

Tesla shares were down 4% after improved Q3 delivery numbers, as investors hoped for even better numbers.

How Will the Economy Do as We Head into Q4?

Ayako Yoshioka, Senior Portfolio Manager at Wealth Enhancement Group, discusses how data is indicating how the economy will fare in the fourth quarter of 2024.

Load More