Wash, Rinse, Repeat: Delivering a Successful Startup
Tom Harari, Co-Founder and CEO of Cleanly, joins This Changes Things to discuss how Y Combinator helped get his company off the ground.
Cleanly is an on-demand service that picks up and delivers laundry/dry cleaning to your door. It launched in 2015 and with the help of technology has become pretty efficient. Drivers are able to use data insights such as photos of the parking situation and apartment floor count to shave off a few minutes each delivery.
Plus, this industry is all about customer service so how does Cleanly make sure people keep coming back? Harari says empathy is key. Customers want to know they're being heard.
Microsoft reported a 20% spike in quarterly profits Tuesday, helping to fuel its battle to get ahead of rivals like Google, Amazon and Facebook parent Meta in selling the latest artificial intelligence technology.
Visa Inc. said its adjusted third-quarter profits rose by nearly double digits, as the global payments company continues to benefit from the broad shift by consumers to using credit and debit cards instead of cash.
Even after inflation has steadily eased this year, the Federal Reserve's policymakers still think prices are rising too fast and are almost certain to lift their key interest rate by a quarter-point on Wednesday.
