Wash, Rinse, Repeat: Delivering a Successful Startup
Tom Harari, Co-Founder and CEO of Cleanly, joins This Changes Things to discuss how Y Combinator helped get his company off the ground.
Cleanly is an on-demand service that picks up and delivers laundry/dry cleaning to your door. It launched in 2015 and with the help of technology has become pretty efficient. Drivers are able to use data insights such as photos of the parking situation and apartment floor count to shave off a few minutes each delivery.
Plus, this industry is all about customer service so how does Cleanly make sure people keep coming back? Harari says empathy is key. Customers want to know they're being heard.
Voya Financial CEO Heather Lavallee marks 10 years of Voya Cares, spotlighting research and expanding financial access for Americans with disabilities.
When Treasury Secretary Scott Bessent (above) and Fed chair Jay Powell jointly summon America’s top bankers to a meeting in Washington, you know it’s big.
Kim Crawford Goodman, CEO of Smarsh, breaks down how financial firms are scaling AI while managing compliance, risk, and regulation in a changing landscape.
Elizabeth Renter, Senior Economist at NerdWallet, breaks down how inflation and oil price shocks are driving higher costs and squeezing consumers today.
David Branch of Wells Fargo explains why cocoa prices are falling but some candy costs remain high and when consumers may finally see relief at checkout.
