Tom Harari, Co-Founder and CEO of Cleanly, joins This Changes Things to discuss how Y Combinator helped get his company off the ground. Cleanly is an on-demand service that picks up and delivers laundry/dry cleaning to your door. It launched in 2015 and with the help of technology has become pretty efficient. Drivers are able to use data insights such as photos of the parking situation and apartment floor count to shave off a few minutes each delivery. Plus, this industry is all about customer service so how does Cleanly make sure people keep coming back? Harari says empathy is key. Customers want to know they're being heard.

Share:
More In Business
'GTA VI' Trailer Released Early and How Game Will Impact Industry Overall
Fans of the Grand Theft Auto series got a glimpse of the latest release that's not due out until 2025. The trailer was officially released after a leak on the 'X' platform, giving an idea to industry experts of the massive effect GTA will have on the gaming sector. Cheddar News senior reporter Michelle Castillo breaks it all down.
Stretching Your Dollar: End-of-the-Year Tax Questions Answered
Tax season is around the corner as soon as we conclude the holiday festivities. Mark Steber, chief tax information officer with Jackson Hewitt, joined Cheddar News to discuss some tax changes that people should be aware of and what to expect during next year's tax filing season.
Load More