Wash, Rinse, Repeat: Delivering a Successful Startup
Tom Harari, Co-Founder and CEO of Cleanly, joins This Changes Things to discuss how Y Combinator helped get his company off the ground.
Cleanly is an on-demand service that picks up and delivers laundry/dry cleaning to your door. It launched in 2015 and with the help of technology has become pretty efficient. Drivers are able to use data insights such as photos of the parking situation and apartment floor count to shave off a few minutes each delivery.
Plus, this industry is all about customer service so how does Cleanly make sure people keep coming back? Harari says empathy is key. Customers want to know they're being heard.
A 6-year-old boy who left on a flight for the Christmas holiday to visit his grandmother in southwest Florida instead was put on the wrong plane and ended up 160 miles away in Orlando, Florida.
Apple filed an emergency motion seeking court permission to begin selling two of its most popular watches again until a final decision on its broader appeal in a bitter patent dispute is decided.
