The spread of COVID-19 is reshaping traditional healthcare services and how medical officials interact with patients. Now Twilio, the cloud communications program, is teaming up with ZocDoc, the online medical booking service, to power its new video consultation service.
Susan Collins, the global head of healthcare services at Twilio, told Cheddar Thursday she believes telehealth is here to stay and will continue to accelerate even after the coronavirus pandemic subsides.
"There are certain parts of the country where we are seeing pre-COVID in-person visits close to back to normal at this point, and yet there's an additional 20, 30, and 40 percent of volume which is happening on telehealth," she said.
The service on ZocDoc is open to all medical providers who want to sign up and begin virtual appointments. Twilio is also offering three free months for healthcare customers, educators, and nonprofit organizations that sign up before June 30.
"I think it's a great opportunity, particularly for our underserved population — folks who have maybe difficulties getting to a healthcare facility, perhaps they have childcare issues or they have difficulty taking off from work," she said. "So, having the ability to reach a medical professional from the comfort of your living room is a great convenience."
Even before the pandemic, telehealth was a focus for Twilio according to Collins who said the company was able to get services up-to-speed quickly to meet the increased demand for virtual healthcare appointments.
"We pride ourselves on being able to enable the builders of the world to improve customer engagement," she said. "Obviously, during a pandemic, healthcare is a critical service. We are very pleased to be able to scale up quickly to meet that demand."
Author of 'Clean Meat,' Paul Shapiro joins Cheddar to discuss how the cellular agricultural revolution helps lower rates of foodborne illness and greatly improves environmental sustainability. Plus, how his company The Better Meat Co. is bringing healthier food options to the table.
Recent headlines might make it sound like World War III is imminent, but when it comes to your finances, it's not the time to panic. The market is coming off its longest winning streak since 2011.
You may have noticed fewer new venture capital-backed startups (like Airbnb or Uber) lately. The market slowed to a crawl after 2021, but things are expected to take off again in 2025.
Corporate earnings season is underway, that time when companies share their billions in sales or double-digit profits. But the data shows even companies are struggling with high inflation and interest rates.
Boeing continues their terrifying trend of having their planes fall apart mid-flight, inflation — checks notes — is still up and the future of AI looks terrifying. Cheery!
Food waste – uneaten scraps or leftovers sent to landfills – is responsible for 10% of global emissions. Mill, a new product from the co-founder of Nest, thinks technology can play a role in eliminating it.
By the time the 2024 election is over, be prepared to see some form of a recession – but this shouldn’t be as bad as what we experienced in 2020 or 2008.
International Master Alice Lee defeated grandmaster Irina Krush to win the American Cup – becoming one of the best women players in the world in the process – but she’s not stopping there.
You can track your sleep habits or heart rate, but how about your brain? Neurable's MW75-Neuro headphones turn your focus and productivity into data you can use to avoid burnout – here's how they do it.
