Social Media Fuels Innovation Opportunity in Travel, Trivago CEO Says
*By Chloe Aiello*
Social media has helped fuel massive opportunity in the travel industry, but with opportunity, comes cutthroat competition, Trivago CEO Rolf Schrömgens said Wednesday.
"People are really traveling in general more. They want to experience stuff, they don't want to buy stuff anymore," Schrömgens told Cheddar. "They want to go where their friends have been, everybody shares stuff on social media and everybody wants to have this unifying experience of being at the same places."
And since only about 40 percent of bookings are made online, Schrömgens said, that's a huge untapped market for companies, like Trivago ($TRVG).
"I am very positive regarding the overall industry dynamics," he added.
Despite the opportunity, the travel technology sector is virtually a graveyard of failed startups that fell short in their fight against industry incumbents. Schrömgens knows ー Trivago was once one of those challengers. He said the travel bookings site keeps nimble in the competitive field by functioning like a startup.
"The industry is very very competitive and the more competitive the industry is, the harder it gets for new players to go in. Still I think it's important to have innovation, and we are trying to innovate constantly, so we have the culture of a startup," Schrömgens said.
But the nearly 15-year-old company is hardly a startup anymore. It debuted on the Nasdaq in 2016, and reported its second quarter of double-digit net income growth on Wednesday. Trivago stock was last down 4.5 percent in intraday trading, following the report.
For full interview [click here](https://cheddar.com/videos/trivago-ceo-rolf-schromgens-talks-earnings).
The former chief executive of Japanese beverage giant Suntory has acknowledged he was investigated on suspicion of possessing an illegal drug but has asserted his innocence despite resigning from his position.
Kellie Romack, Chief Digital Innovation Officer at ServiceNow, reveals the company’s latest announcement and how it’s shaping the future of work and tech.
Raina Moskowitz, CEO of The Knot Worldwide, unpacks the 2025 Global Wedding Report, from Gen Z trends to how Taylor Swift's wedding could reshape the industry.
Nestlé has dismissed its CEO Laurent Freixe after an investigation into an undisclosed relationship with a direct subordinate. The company announced on Monday that the dismissal was effective immediately. An investigation found that Freixe violated Nestlé’s code of conduct. He had been CEO for a year. Philipp Navratil, a longtime Nestlé executive, will replace him. Chairman Paul Bulcke stated that the decision was necessary to uphold the company’s values and governance. Navratil began his career with Nestlé in 2001 and has held various roles, including CEO of Nestlé's Nespresso division since 2024.
Kraft Heinz is splitting into two companies a decade after they joined in a massive merger that created one of the biggest food companies on the planet. One of the companies will include brands such as Heinz, Philadelphia cream cheese and Kraft Mac & Cheese. The other will include brands like Oscar Mayer, Kraft Singles and Lunchables. When the company formed in 2015 it wanted to capitalize on its massive scale, but shifting tastes complicated those plans, with households seeking to introduce healthier options at the table. Kraft Heinz's net revenue has fallen every year since 2020.