To Make Amends, Uber Looks Ahead, and Facebook Looks Back
*By Madison Alworth*
Uber's new [national TV ad](https://www.youtube.com/watch?v=WMZyw5lPKgE) doesn't tout new services or offer limited-time discounts. This minute-long video makes a solemn promise, from Uber's new CEO himself, Dara Khosrowshahi, "to always do the right thing."
It's part of Uber's effort since Khosrowshahi took over last August to present the company as a better, more caring corporate citizen of the world. After years of bad news about Uber's cutthroat strategy to grow at any cost, this ad represents a carefully crafted pivot.
"I do think its effective," said Jon Swartz, a senior reporter at Barron's. "I actually think of it as kind of a State of the Union address from Dara."
Khosrowshahi inherited from the founder and former CEO Travis Kalanick a company dealing with investor lawsuits, a federal investigation into stolen trade secrets, and software used to hide its vehicles from law enforcement. Not to mention an incriminating video of Kalanick [berating an Uber driver](https://www.bloomberg.com/news/articles/2017-02-28/in-video-uber-ceo-argues-with-driver-over-falling-fares). The advertisement serves as a reset of public expectations.
"I think what Dara is doing is really, really good," said Swartz. "In fact, what he's doing is he's starting his administration, so to speak, on a positive angle."
Uber is not the only company looking to publicly make amends for past transgressions. Facebook has also released an advertisement, ["Here Together,"](https://www.youtube.com/watch?v=Q4zd7X98eOs) which promises a return to what users may have first liked about Facebook.
Swartz said the Facebook ad is different from Uber's because the social media company is in a different stage of the so-called public apology tour.
"The difference between the two is that Uber is trying to take a first wave of the new administration and set a precedent," Swartz said in an interview Thursday on Cheddar. "While Facebook is kind of retrenching and trying to correct what has been a problem and what will continue to probably be a problem when we hear about other data breaches or problems that occur there."
It remains to be see how the public ー and investors ー will respond to the companies' new promises.
"I think there's this general sense that tech is not well liked throughout the rest of the country," Swartz said, adding that these ads cold have a broad impact with consumers who have impressions of the companies shaped by what they hear as much as what they experience.
"You're resetting the company and its expectations, because again, in Silicon Valley, the companies are reflected by their CEOs," Swartz said. "That's the personality of the company, whether good, or bad, or indifferent."
For the full interview, [click here](https://cheddar.com/videos/silicon-valley-is-sorry).
Google’s philanthropy arm, Google.org, recently announced a $10 million grant for the AARP Foundation to aid in teaching digital skills to low income older workers. As the implementation of hybrid work expands, a greater emphasis is being placed on helping workers 50 years old and up — especially among women and people of color — to be digitally literate in order to keep the workplace generationally diverse. Lisa Marsh Ryerson, president of the AARP Foundation, joined Cheddar News to talk about the curriculum of the partnership. "Those of us who are 50 and older are not digital natives, so we do have a learning curve that we have to address," she noted.
AT&T announced earlier today it is spinning off its media properties in WarnerMedia in a merger with Discovery in a $43 billion deal.Scott Rostan, founder and CEO at Training The Street, joined Cheddar to talk about what the unwinding of the telecom giant's Time Warner media properties means for investors. "I think the investor sentiment is they're digesting the new information, and they're looking into the dividend, especially the reduction of the dividend," said Rostan, noting the transaction allows AT&T to focus on its core telecommunications business.
A 2021 report from UK Research and Innovation found that the shipping industry makes up at least 2.5 percent of the world's total CO2 emissions. It's a problem that energy solutions company, Leclanché, is trying to solve. Founded in 1909, the company has been developing and producing batteries for more than 100 years. Today, Leclanché's lithium-ion battery is used to electrify not just ships, but also railroad locomotives, trucks, and specialty vehicles. Cheddar News spoke with Pierre Blanc, chief technology and industrial officer of Leclanché, to discuss.
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Joseph Pallant, Founder and Executive Director for the Blockchain for Climate Foundation, joins Cheddar Climate, where he discusses the among of energy crypto mining consumes and explains how his organization is on a mission to make the crypto industry more environmentally sustainable.
One of the world's largest transport companies is kicking off Black History Month with a new initiative aimed at the next generation of business leaders. Today, FedEx announced the launch of its Student Ambassador Program. Participants selected from eight historically black colleges and universities will receive career guidance from FedEx executives. The program is part of FedEx's ongoing commitment to HBCUs and will also help the company expand its pipeline for diverse talent. Cheddar News welcomes senior vice president at FedEx, Jenny Robertson, and Jerryl Briggs, President of Mississippi Valley State University, to discuss.
Driver assistance monitoring systems are meant to keep the driver's eyes on the road, but according to a report from AAA, different ways of monitoring provide significantly different results. The study found that direct camera-based systems that scanned the driver's eye movements were faster and more reliable than those indirect systems that looked at steering-wheel input. Megan McKernan, the manager of automotive services for the Automobile Club of Southern California, joined Cheddar to discuss the findings. "Triple-A is recommending that automakers include both direct and indirect systems just to really prevent consumers from trying to misuse these systems," she said, noting that neither system on its own is not foolproof.
Pinterest recently added augmented reality to its portfolio. The image sharing and social media platform's new e-commerce tech will allow consumers to interact with retailers and visualize online products inside their homes.
Wave Neuroscience is a neurological health tech company that specializes in clinical and at-home personalized brain stimulation technology. Erik Won, president and chief medical officer and Fred Walke, CEO, joined Cheddar's Opening Bell to discuss their company's hopes for allowing patients to identify and treat unique brain disorders while empowering them to understand their unique neurological makeups — including for the high-stress positions of professional athletes. "We have a mobile device that provides a very light stimulation that gives them a therapy that gives them confidence so there's a just knowing that they're doing something for it," said Walke. "But it also helps them get back into a rhythm. It helps their brain synchronize around certain frequencies that that we target, and it helps them really understand that they've done everything they can to get to their highest level of success."
