To Make Amends, Uber Looks Ahead, and Facebook Looks Back
*By Madison Alworth*
Uber's new [national TV ad](https://www.youtube.com/watch?v=WMZyw5lPKgE) doesn't tout new services or offer limited-time discounts. This minute-long video makes a solemn promise, from Uber's new CEO himself, Dara Khosrowshahi, "to always do the right thing."
It's part of Uber's effort since Khosrowshahi took over last August to present the company as a better, more caring corporate citizen of the world. After years of bad news about Uber's cutthroat strategy to grow at any cost, this ad represents a carefully crafted pivot.
"I do think its effective," said Jon Swartz, a senior reporter at Barron's. "I actually think of it as kind of a State of the Union address from Dara."
Khosrowshahi inherited from the founder and former CEO Travis Kalanick a company dealing with investor lawsuits, a federal investigation into stolen trade secrets, and software used to hide its vehicles from law enforcement. Not to mention an incriminating video of Kalanick [berating an Uber driver](https://www.bloomberg.com/news/articles/2017-02-28/in-video-uber-ceo-argues-with-driver-over-falling-fares). The advertisement serves as a reset of public expectations.
"I think what Dara is doing is really, really good," said Swartz. "In fact, what he's doing is he's starting his administration, so to speak, on a positive angle."
Uber is not the only company looking to publicly make amends for past transgressions. Facebook has also released an advertisement, ["Here Together,"](https://www.youtube.com/watch?v=Q4zd7X98eOs) which promises a return to what users may have first liked about Facebook.
Swartz said the Facebook ad is different from Uber's because the social media company is in a different stage of the so-called public apology tour.
"The difference between the two is that Uber is trying to take a first wave of the new administration and set a precedent," Swartz said in an interview Thursday on Cheddar. "While Facebook is kind of retrenching and trying to correct what has been a problem and what will continue to probably be a problem when we hear about other data breaches or problems that occur there."
It remains to be see how the public ー and investors ー will respond to the companies' new promises.
"I think there's this general sense that tech is not well liked throughout the rest of the country," Swartz said, adding that these ads cold have a broad impact with consumers who have impressions of the companies shaped by what they hear as much as what they experience.
"You're resetting the company and its expectations, because again, in Silicon Valley, the companies are reflected by their CEOs," Swartz said. "That's the personality of the company, whether good, or bad, or indifferent."
For the full interview, [click here](https://cheddar.com/videos/silicon-valley-is-sorry).
Miami wants to be the crypto capital of the world. Mayor Francis Suarez has gone all in on the blockchain, even accepting one of his first paychecks in Bitcoin, hosting one of the world's largest digital cryptocurrency conferences, and marketing Miami as a great place for tech experts to work. Maja Vujinovic, managing director of OGroupLLC, joined Cheddar's Fast Forward to discuss Miami's enthusiasm toward crypto, some of the potential risks that entails, and where the city might be heading when it comes to the crypto takeover.
Hinge users who have children can opt-in to a $100 stipend up to $25,000 for childcare. Logan Ury, the director of relationship science for the online dating platform, noted the issue as an obstacle for single parents who want to go out on dates. "We have heard that singles with children have a hard time going on dates for one of the reasons being that it's just hard to find childcare and it's hard to be able to afford it," she said. Ury also said that the hot topic among Hinge's users is mental health and the prioritizing of mental health.
On this episode of Cheddar Innovates: CEO of HereAfter AI discusses how artificial intelligence can be used to preserve family history and stories, and allow you to 'talk' to loved ones that have passed; Creator of the board game 'Travel Explore Discover' explains how she came up with the idea for this informative and educational board game, and how she's using the proceeds to give back to her community; Cheddar gets a look at Curiosity Stream's 'The Humboldt Current.'
James Vlahos, Co-Founder and CEO of HereAfter AI, joins Cheddar Innovates to discuss how artificial intelligence can be used to preserve family history and stories, and allow you to 'talk' to loved ones that have passed.
Facebook parent Meta’s miss on Q4 earnings raised alarm bells amongst investors. The tech giant lost users for the first time as it invests a lot into the metaverse, its virtual realm, in the hopes that consumers will move their social media consumption there. The stock dropped around 25 percent on the report, and CEO Mark Zuckerberg chalked it up to people flocking toward apps like TikTok, even as his own platform attempts to make a big pivot to the metaverse future. "It's gonna take a long time to develop and it's gonna take a long time to bring to fruition," Rebecca Walser, president of Walser Wealth Management told Cheddar. "In the meantime, the world is moving on. We have a very short attention span, especially on social media, and we want the short little videos. And Tiktok has just taken off."
Just this week, Facebook's parent company Meta released an update for its 3D avatar creation on Facebook and messenger. This update is encouraging users of Instagram to create their virtual selves, and it is an early step towards making the metaverse vision a reality. David Ewalt, editor-in-chief at Gizmodo joins Cheddar News to discuss.
