These days texting is so common that some people are more comfortable having a conversation through emojis than in real life. That is why Capital One decided to build out a technology that avid texters can rejoice about.
Eno is the new chatbot from Capital One that allows users to text for information about their account balance, transactions, dues, and more. Eno is the latest in A.I. banking.
With Eno, a user can approve a transaction with a simple, "thumbs up" emoji. Ken Dodelin, Vice President of Conversation A.I. Products at Capital One says this is just the beginning. He is exciting to be serving products to Capital One customers wherever they interact and live.
Disney's changes to a program for disabled visitors are facing challenges in federal court and through a shareholder proposal. The Disability Access Service program, which allows disabled visitors to skip long lines, was overhauled last year. Disney now mostly limits the program to those with developmental disabilities like autism who have difficulty waiting in lines. The changes have sparked criticism from some disability advocates. A shareholder proposal submitted by disability advocates calls for an independent review of Disney's disability policies. Disney plans to block this proposal, claiming it's misleading. It's the latest struggle by Disney to accommodate disabled visitors while stopping past abuses by some theme park guests.
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