Southwest Airlines Co. on Tuesday outlined a plan to strengthen its operational resilience after a winter storm late last year led to widespread cancellations and delays.
"We understand the root causes that led to the holiday disruption, and we're validating our internal review with the third-party assessment. Now, we expect to mitigate the risk of an event of this magnitude ever happening again," said CEO Bob Jordan. "Work is well underway implementing action items to prepare for next winter—with some items already completed."
The three-part plan comes after an internal review conducted with aviation consultancy Oliver Wyman. The effort will supplement an existing five-year modernization plan that began in 2022 and has already put aside $1.3 billion for new software and information technology.
In addition, the airline will purchase more winter equipment and vehicles, such as de-icing trucks for runways and engine covers and heaters for cold weather operations. It also plans to increase staffing around the winter season and increase cross-team collaboration.
"I'm confident in our path forward and truly believe our best days are ahead," said Andrew Watterson, chief operating officer for Southwest Airlines.
The airline said it will share more details from its internal review in the coming weeks.
Ed Siddell, CEO and Chief Investment Advisor at EGIS financial explains why election years tend to cause bull markets, the latest inflation data, and why he’s concerned about the ‘debt bubble.’
Archer Aviation founder and CEO Adam Goldstein shares big news about the aerospace company's new partnership with NASA and why they want to make your trip to the airport just five minutes long.
iFit CEO Kevin Duffy shares how the company is bringing artificial intelligence-powered workouts to consumers, plus other fitness trends to be on the lookout for in 2024.
Macy’s is rejecting a $5.8 billion takeover offer from investment firms Arkhouse Management and Brigade Capital Management, saying they didn’t provide a viable financing plan. The firms offered $21 per share for the stock they don’t already own.
Sports Illustrated's employee union said in a statement that the layoffs would be a significant number and possibly all, of the NewsGuild workers represented.
CEO and founder of Pinstripes Dale Schwartz shares his thoughts on taking the company public, why they're set for growth this year, and why he's not concerned about inflation weighing on the restaurant sector.
