PayPal is a pioneer in the fintech revolution, pushing boundaries in the new era of finance. Louise Pentland, EVP, Chief Business Affairs and Legal Officer at PayPal, was with us to discuss how the company is disrupting the industry and building an inclusive culture.
PayPal’s top lawyer focuses on the company’s financial, regulatory and legal requirements across all global markets. Pentland shared how she is working with regulators around the globe to expanding its footprint and evolving the fintech ecosystem. Pentland said PayPal prides themselves on being a customer champion. The key, she adds, is to help regulators understand technology and have the customers best interest at heart.
Mentorship is important part of PayPal’s culture. Pentland said the key lesson she shares is inclusion. The company kicked off its Senior Leadership Women’s Venture. She said diversity breeds diversity because people hire people from their own networks. PayPal has 45% diversity on their board. Pentland said diversity starts at the top and is driven through the ranks of the company.
An independent watchdog within the IRS reports that while taxpayer services have vastly improved, the agency is still too slow to resolve identity theft cases. And National Taxpayer Advocate Erin Collins says those delays are “unconscionable.” Erin M. Collins said in the report released Wednesday that overall the 2024 filing season went smoothly, though IRS delays in resolving identity theft victim assistance cases are worsening. It took nearly 19 months to resolve self-reported identity theft cases as of January, and Wednesday's report states that now it takes 22 months to resolve these cases.
Amazon.com Inc. surpassed $2 trillion in market value for the first time in afternoon trading on Wednesday. The push higher for Amazon’s stock market valuation comes a little more than a week after Nvidia hit $3 trillion and briefly became the most valuable company on Wall Street. Nvidia’s chips are used to power many AI application and its valuation has soared as a result. Amazon has also been making big investments in AI as global interest has grown in the technology. Most of the company’s focus has been on business-focused products.
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