PayPal is a pioneer in the fintech revolution, pushing boundaries in the new era of finance. Louise Pentland, EVP, Chief Business Affairs and Legal Officer at PayPal, was with us to discuss how the company is disrupting the industry and building an inclusive culture. PayPal’s top lawyer focuses on the company’s financial, regulatory and legal requirements across all global markets. Pentland shared how she is working with regulators around the globe to expanding its footprint and evolving the fintech ecosystem. Pentland said PayPal prides themselves on being a customer champion. The key, she adds, is to help regulators understand technology and have the customers best interest at heart. Mentorship is important part of PayPal’s culture. Pentland said the key lesson she shares is inclusion. The company kicked off its Senior Leadership Women’s Venture. She said diversity breeds diversity because people hire people from their own networks. PayPal has 45% diversity on their board. Pentland said diversity starts at the top and is driven through the ranks of the company.
