Concerns over privacy, workplace culture, and social responsibility have required the chiefs of Silicon Valley's biggest firms to defend themselves in unfamiliar forums, said Ben LaBolt, a partner at Bully Pulpit, an image consulting firm.
As tech companies face greater public scrutiny, and Congress considers regulation, LaBolt said executives must show they're sympathetic as well as diligent.
"A lot of it is as much style as it is substance," said LaBolt, a former campaign press secretary for President Obama. " It's showing respect for the members of Congress, talking to the broader public, not just the people in the room."
LaBolt said Monday in an interview with Cheddar that the Facebook CEO Mark Zuckerberg's appearance before Congress earlier this month was an example of the new requirements for Silicon Valley executives. Public hearings can test an executive's judgment in different ways than he or she is used to.
"I think starting with 'I'm sorry' is always a good place to start, but it's usually not enough," said LaBolt. "People need to see accountability."
He cited the case of Uber's former chief executive, Travis Kalanick, who was forced out after reports of combative behavior and a toxic work environment. Uber is a Bully Pulpit client, and since Dara Khosrowshahi took over the company, LaBolt said he has heard more from his client about efforts to change company's culture than he has negative stories about Uber being a difficult place to work.
For the full interview, [click here](https://cheddar.com/videos/image-and-branding-in-the-digital-era).
Tony Drake, CFP at Drake and Associates, LLC shares thoughts on whether the record gains in technology will broaden to other sectors, the risks of the Fed keeping interest rates higher for too long, and the health of the U.S. consumer.
The Federal Trade Commission ruled that Intuit engaged in deceptive practices by running ads claiming consumers could file their taxes for free using TurboTax — when many taxpayers did not qualify for such free offerings.
WWE’s weekly television show, “Raw,” will move to Netflix next year as part of a major streaming deal worth more than $5 billion. WWE, which is part of TKO Group Holdings Inc., said Tuesday that “Raw” will air on Netflix starting in January 2025.
Propublica national reporter Peter Elkind shares details on his investigation into how scammers stole over $1 billion using Walmart's gift cards and financial services, and how consumers can protect themselves.
Ed Siddell, CEO and Chief Investment Advisor at EGIS financial explains why election years tend to cause bull markets, the latest inflation data, and why he’s concerned about the ‘debt bubble.’
Archer Aviation founder and CEO Adam Goldstein shares big news about the aerospace company's new partnership with NASA and why they want to make your trip to the airport just five minutes long.
