How Skullcandy and Sisense are Tackling Fraudulent Returns
Amir Orad, CEO of Sisense, and Mark Hopkins, Chief Information Officer at Skullcandy, discuss how business intelligence technology is helping retailers cut down on fraudulent returns.
Hopkins discusses the issues the company faced with online returns where customers returned items that were less expensive than the return file they claimed. He even says that one consumer filed for a return and shipped back a block of wood.
Amir talks about how Sisense's business intelligence technology helps companies identify fraud early on, allowing the company to focus on cultivating its consumer experience.
Apple CEO Tim Cook said Thursday that the majority of iPhones sold in the U.S. in the current fiscal quarter will be sourced from India, while iPads and other devices will come from Vietnam as the company works to avoid the impact of President Trump’s tariffs on its business. Apple’s earnings for the first three months of the year topped Wall Street’s expectations thanks to high demand for its iPhones, and the company said tariffs had a limited effect on the fiscal second quarter’s results. Cook added that for the current quarter, assuming things don’t change, Apple expects to see $900 million added to its costs as a result of the tariffs.
