The National Eating Disorders Association (NEDA) has decided to remove hundreds of helpline staffers and volunteers after they voted to unionize, and now many of these positions will be replaced by a chatbot named Tessa. Cheddar’s Ashley Mastronardi spoke to one eating disorder expert who thinks this may have harmful consequences.
Update: The chatbot was taken down after reports that it was offering harmful advice. In response, NEDA sent Cheddar News this statement:
The Tessa chatbot was taken down over the weekend after it came to our attention that it provided "off-script" language. This was not how the chatbot was programmed, and X2AI/Cass' arrangement was to run the Body Positive program with zero opportunity for generative programming. We now know that over the weekend the chatbot was hacked and somehow was able to go off the pre-approved programmed responses. We will not be putting Tessa back on our website until we are confident this is not a possibility again.
Tessa has been available on our site since February 2022 and has had incredibly positive outcomes both in testing it before we launched on our website, as well as during the last year it has been available to NEDA users. Right now, the current program runs the Body Positive program for individuals at risk for an eating disorder - it is not a replacement for treatment and was never intended to be. It is designed to fill a gap for individuals with shape and weight concerns interested in tools before their thoughts and behaviors may progress to an eating disorder and need traditional professional interventions.
Mass shootings and violence across the U.S. killed at least six people this weekend, including a Pennsylvania state trooper, and wounded dozens of people. Multiple people with guns fired shots at a holiday crowd in Missouri and bullets flew among teenagers partying in Illinois.
The unstable conditions triggered thunderstorms that knocked out power from Oklahoma to Mississippi. It's also producing gusty winds in the Southwest that raised wildfire threats in Arizona and New Mexico.
Houston, Minneapolis/St. Paul, Nashville, Phoenix and Rhode Island were among the hardest-hit metro areas. The Twin Cities saw a 106% increase in evictions filings in March.
The two-year investigation found numerous examples of excessive force, unlawful discrimination, First Amendment violations, needless escalation of mental health crises and sabotage of investigations into misconduct. Racism and racial profiling were rampant.
Police in southern Germany are appealing for photos and videos taken by witnesses of an attack near Neuschwanstein castle in which an American man allegedly pushed two women down a steep slope, killing one of them. A suspect was arrested following the attack.
