DocuSign, a company that allows users to sign PDFs electronically, replaced United Airlines in the Nasdaq 100 index this week, a move chock full of symbolism as so-called "stay-at-home stocks" have rallied amid the pandemic.
Shares of DocuSign are up about 120 percent year-to-date, though CEO Dan Springer told Cheddar that he's trying not to think about the stock price as he focuses on broadening the company's portfolio.
"We were off to a great start this year before the pandemic," Spring said. While the effects of COVID-19 recently propelled companies like Zoom and Slack, they also "accelerated" DocuSign's growth trajectory.
To wit: in Q1 of 2019, the company added 3,000 net new customers. In Q1 of 2020, it more than tripled that. DocuSign is also seeing significant growth with its existing customer base, Springer said, pointing to a metric known as "dollar net retention," similar to same-store sales in retail. DocuSign's dollar net retention is up 119 percent this quarter, he said, meaning existing customers are spending nearly 20 percent more on DocuSign products and services.
Springer sees a major growth opportunity in what he calls the "agreement cloud" -- the unsexy, but potentially lucrative business of preparing documents and forms for signature, and then managing them once they're signed.
"That really is the future for this company," Springer said. "It's the next big cloud opportunity."
With its induction into the Nasdaq 100 -- considered a tech industry benchmark -- DocuSign will take its place in the index next to heavyweights like Alphabet, Apple, and Facebook just two years after the company went public.
The stunning indictment that led to the arrest of more than 30 people — including Miami Heat guard Terry Rozier and other NBA figures — has drawn new scrutiny of the booming business of sports betting in the U.S. The multibillion-dollar industry has made it easy for sports fans — and even some players — to wager on everything from the outcome of games to that of a single play with just a few taps of a cellphone. But regulating the rapidly-growing industry has proven to be a challenge. Professional sports leagues’ own role in promoting gambling has also raised eyebrows.
Tesla, the car company run by Elon Musk, reported Wednesday that it sold more vehicles in the past three months after boycotts hit hard earlier this year, but profits still fell sharply. Third-quarter earnings fell to $1.4 billion, from $2.2 billion a year earlier. Excluding charges, per share profit of 50 cents came in below analysts' estimate. Tesla shares fell 3.5% in after-hours trading. Musk said the company's robotaxi service, which is available in Austin, Texas, and San Francisco, will roll out to as many as 10 other metro areas by the end of the year.
Starbucks’ AI barista aims to speed service and improve experience. Nick Lichtenberg, Fortune Business Editor, explains its impact on workers and customers.
As Big Tech reports Q3 earnings, investors await proof that massive AI and cloud investments from Meta, Apple, Microsoft, and Alphabet are driving real growth.
Eric Trump joins us to discuss American Bitcoin’s mission, market strategy, and why he believes the U.S. must lead the next era of digital currency innovation.
Unreal Snacks CEO Kevin McCarthy shares how dye-free candy is leading the sweets revolution—just in time for what could be a record-breaking Halloween 2025.
