CEO Says Soothe Has 'Zero Tolerance Policy' for Harassment
*By Jacqueline Corba*
The massage on-demand app Soothe recently raised $31 million in a Series C round of funding, the company's new CEO Simon Heyrick announced Wednesday in an interview with Cheddar.
The new funding comes even as the company has faced scrutiny after a [Kentucky woman told police last month](http://www.wdrb.com/story/38048901/woman-says-massage-appointment-in-louisville-hotel-room-turned-into-sexual-assault) that she was sexually assaulted by a licensed massage therapist she booked with Soothe's on-demand service.
Heyrick said the company has recently introduced additional trust and safety features.
"Soothe has a zero-tolerance policy for any kind of harassment," said Heyrick. "Trust and safety we take very seriously, and we will continue to invest in that going forward."
Heyrick said Soothe's process of screening therapists differs from competitors. It conducts background checks and in-person interviews and administers practical exams. Soothe rejects 30 percent of applicants because they do not pass its screening process, Heyrick said.
Soothe therapists can earn up to three times what they'd make at traditional spas, and Heyrick said some therapists in the network earn $100,000 a year through the app.
Soothe is currently available in 60 cities in the U.S., Britain, and Australia.
On which country is the most stressed out across the globe, Heyrick says it is definitely the United States.
For full interview, [click here](https://cheddar.com/videos/soothe-ceo-on-restoring-consumer-trust).
Holiday shopping heats up as Tom’s Guide editor Kate Kozuch reveals the tech gifts everyone wants, from wellness gadgets to gaming buzz—and how to score deals!
2025’s top Black Friday tech deals from smart speakers to wearables. Tom’s Guide editor Kate Kozuch shares expert picks and tips for smart holiday shopping.
Phoebe Gates and Sophia Kianni introduce Phia, a fashion tech startup that helps users find price comparisons and discover alternative options for apparel
Brain.fm merges music and neuroscience to enhance focus, creativity, and mental health—Dr. Kevin Woods reveals how sound is transforming cognitive performance.
Ashley Fieglein Johnson, CFO & President at Planet, joins us to share the story behind the Owl launch—and how strategy, tech, and vision are fueling liftoff.
Jesse Pickard, CEO of The Mind Company, shares how Elevate and Balance are redefining mental fitness with science-backed tools for brainpower and wellness.
Tom’s Guide Editor-in-Chief Mark Spoonauer breaks down Apple & Amazon's latest product drops—what's hot, what's hype, and what really matters for users.
With satellites already in orbit, defense contractor L3Harris is standing by to accelerate Trump's executive order. We take an inside look at the technology