Amazon is taking another shot at becoming a regular health care source for customers with the launch of a service centered on virtual care.

The e-commerce giant says its Prime customers can now get quick access to a health care provider through a program that costs $9 a month or $99 annually.

The announcement arrives less than a year after Amazon announced the $3.9 billion acquisition of the membership-based primary care provider One Medical, which has medical offices in more than 20 markets.

The company has made a number of attempts to incorporate healthcare into its platform and has started building momentum after some initial setbacks.

The company announced in August that it was adding video telemedicine visits in all 50 states to a virtual clinic it launched last year.

Yet Amazon shut down a virtual health care service last year that it spent years developing, and it was part of a high-profile but failed push to address health care costs in a partnership with two other major companies, Berkshire Hathaway and JPMorgan.

Through the new service, patients will be able to connect virtually around the clock with care providers through its Prime One Medical membership program. The service includes video chats and an option to make in-person visits if there are One Medical locations near by.

The company said Wednesday that its membership fee covers the cost for the virtual visits. But customers would have to pay for any visits they make to the company’s One Medical primary care offices. They can use insurance for that.

Virtual care grew popular during the COVID-19 pandemic, and many health care providers have since expanded their telemedicine offerings. It has remained popular as a convenient way to check in with a doctor or deal with relatively minor health issues like pink eye.

While virtual visits can improve access to help, some doctors worry that they also lead to care fragmentation and can make it harder to track a patient’s overall health. That could happen if a patient has a regular doctor who doesn’t learn about the virtual visit from another provider.

Updated November 9, 2023 at 4:46 p.m. ET to add missing word in the seventh paragraph and correct "last summer" to "last year" in sixth paragraph.

Share:
More In Business
What Disney's Q3 Subscriber Numbers Says About the State of Streaming
Disney+ miss on new subscribers in Q3 and the growing momentum for moviegoers returning to brick-and-mortar theaters has brought the streaming business into question. Seth Schachner, managing director at Strat Americas, joined Cheddar to discuss the state of streaming and the growing number of options consumers have. "Streaming is for sure here to stay and I think more robust than ever," he said. "The real thing that's happening, not just to Hollywood but to lots of verticals from music to sports, is just that there's tons and tons of consumer choice."
Bachelor Star Peter Weber Talks New Children's Book 'The Adventures of Pilot Pete'
Peter Weber, author and star of ABC's The Bachelor, joined Cheddar to talk about his new children's book, "The Adventures of Pilot Pete," scheduled for release on Nov. 23. Weber, a real commercial pilot, said that while fellow Bachelor Nation contestants tend to write books following their experience on the small screen, one of the reasons he opted to write a children's book instead was the prospect of the longevity it could provide.
AI Lending Platform Upstart CEO on Q3 Earnings, Customer Growth
David Girouard, CEO of Upstart, an artificial intelligence lending platform, joined Cheddar to discuss Q3 earnings, noting growth in revenue and profits as more banks, credit unions, and car dealerships use Upstart tech. He also reflected on how his fintech company is working to help people with low credit or no credit secure access to credit and loans.
DHL Express U.S. CEO on Tackling Supply Chain Issues Ahead of Holidays
With the shortage of shipping containers and truck drivers, the global supply chain is taking a beating just ahead of the holiday season. As retailers gear up to meet higher demand, DHL Express is adding capacity, both in infrastructure and aviation. Greg Hewitt, U.S. CEO at DHL Express, joined Cheddar's Opening Bell to provide some additional details on the ramped-up investments.
Electric Truck Maker Rivian Value Surpasses Established Car Giants GM and Ford
Electric vehicle startup Rivian is disrupting the auto industry following its record-breaking public debut on Wednesday taking it to a higher market value than legacy automakers Ford and General Motors. Thomas Speidel, CEO at fast battery-charging firm ADS-Tech Energy, joined Cheddar to talk about what the IPO means for the broader development of electric vehicles in the U.S. He also talked about the pressure Ford faces after its gas-powered F-150 had been the best-selling vehicle in the U.S. for nearly 45 years.
Moderna Says COVID Vaccine Protection Outweighs Rare Condition Risk
Moderna is defending its COVID-19 vaccine after a study found an increase in reports of myocarditis, which is an inflammation of the heart, in males ages 12 to 29 — about 13.3 cases in every 100,000 subjects. The pharmaceutical giant said the benefits of the vaccine outweigh the risk of the possible negative side effect.
Load More