It’s been a rough month for United Airlines, but even this week’s latest scandals might not be enough to bite into the company’s bottom line.
After all, when it comes down to it, The Points Guy’s Emily McNutt said only one thing really matters to consumers.
“Industry trends show us that passengers are looking for low fares,” the news editor told Cheddar. “So I don’t think [the incidents] would be that detrimental for United in the long run.”
Just this week a puppy died on a United flight, sparking national outrage and prompting Senator John Kennedy (R-LA) to propose [legislation](https://twitter.com/SenJohnKennedy/status/974314896098824197) to protect pets while traveling. Days later another dog was mistakenly sent to Japan rather than Kansas City.
And it doesn’t stop there. Last year a passenger was dragged off a United cabin and a pet rabbit died on one of its aircrafts. Earlier this month, before the latest news, the company said it would subject its customer service staff to a mandatory “compassion” training to prevent such incidents from happening again.
But even if nothing changes, consumers who want to boycott but are driven by price may have little choice.
“Route networks are expanding in a way, but they’re also condensing in the sense that low-cost carriers are growing into this legacy market and taking over,” she said, “especially on domestic flights.”
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The Tony Awards on Sunday lured 4.85 million viewers to CBS, its largest broadcast audience in six years. CBS says Monday that Nielsen data shows the telecast — hosted by “Wicked” star Cynthia Erivo — scored a 38% increase over last year’s 3.53 million viewers. That’s the largest audience for the Tonys since 2019, when the telecast that year nabbed 5.4 million viewers and “Hadestown” was crowned best new musical. The latest version also had to compete with the second game of the NBA Finals, between the Thunder and Pacers,
After stumbling out of the starting gate in Big Tech’s pivotal race to capitalize on artificial intelligence, Apple tried to regain its footing Monday during a developers conference that focused mostly on incremental advances and cosmetic changes in its technology.
Six weeks before UnitedHealthcare CEO Brian Thompson was gunned down outside a Manhattan hotel last December, Luigi Mangione mused about rebelling against “the deadly, greed fueled health insurance cartel” and expressed that killing the executive “conveys a greedy bastard that had it coming."
