It’s been a rough month for United Airlines, but even this week’s latest scandals might not be enough to bite into the company’s bottom line.
After all, when it comes down to it, The Points Guy’s Emily McNutt said only one thing really matters to consumers.
“Industry trends show us that passengers are looking for low fares,” the news editor told Cheddar. “So I don’t think [the incidents] would be that detrimental for United in the long run.”
Just this week a puppy died on a United flight, sparking national outrage and prompting Senator John Kennedy (R-LA) to propose [legislation](https://twitter.com/SenJohnKennedy/status/974314896098824197) to protect pets while traveling. Days later another dog was mistakenly sent to Japan rather than Kansas City.
And it doesn’t stop there. Last year a passenger was dragged off a United cabin and a pet rabbit died on one of its aircrafts. Earlier this month, before the latest news, the company said it would subject its customer service staff to a mandatory “compassion” training to prevent such incidents from happening again.
But even if nothing changes, consumers who want to boycott but are driven by price may have little choice.
“Route networks are expanding in a way, but they’re also condensing in the sense that low-cost carriers are growing into this legacy market and taking over,” she said, “especially on domestic flights.”
Holiday shopping heats up as big-box earnings reveal how Walmart, Target & Home Depot are navigating consumer pressure, strategy shifts and trends shaping 2025.
The Campbell’s Co. said Tuesday it has placed one of its executives on leave while it investigates claims that he made racist comments and mocked the company’s products and customers in an audio recording.
Elon Musk’s X unveiled a feature that lets users see where an account is based. Online sleuths and experts quickly found that many popular accounts, often posting in support of the U.S. MAGA movement with thousands or hundreds of thousands of followers, are based outside the U.S. This raises concerns about foreign influence in U.S. politics.
The Enhanced Games is going public in two ways — with a new listing on the Nadsaq stock exchange and also by offering a direct-to-consumer business focused on performance products.
Real estate software company RealPage has agreed to stop sharing nonpublic information between landlords as part of a settlement with the Department of Justice.
Thanksgiving travel is set to smash records as millions fly, drive, and ride despite FAA disruptions and economic uncertainty. Here’s what you need to know.
AI, BNPL and new digital tools are reshaping holiday shopping. PayPal’s Michelle Gill shares survey insights, tech trends, and tips for smarter spending in 2025
'The Chair Company' blends sharp satire with workplace conspiracy. Lake Bell joins us to talk its corporate themes, quirky characters, and why viewers love it!
