Overstock.com saw its share price jump 25 percent this week after an impressive Q2 earnings report.
While Wall Street analysts predicted a negative quarter for the online home goods retailer, Overstock stunned investors on Thursday when it revealed that it brought in a record-high $782.5 million in net revenue.
"It was really gratifying to see new customers finding us, experiencing our website, and coming back and purchasing more," Jonathan Johnson, CEO of Overstock.com, told Cheddar Friday.
Johnson credits stay-at-home mandates during the second quarter for his company's success, as workers filled out home offices and residents decided to transform their backyards into private outdoor oases.
"There were a lot of people that were eager to get to the outside of their home in their yards and make them lovely with Overstock purchases," Johnson said. "We did see an early tick up in patio furniture — things for the outdoors like swing sets, above-ground pools."
While Johnson thinks predicting what the pandemic will bring next is a near-impossible task, he still believes a high level of demand can be sustained for the foreseeable future.
"I'm not sure consumers are ready to storm the stores again. I think online's going to be particularly strong," Johnson said, adding that Overstock intended to live up to its name. "Our partners are bringing in product as we speak."
The promise of self-checkout was alluring: Customers could avoid long lines by scanning and bagging their own items, workers could be freed of doing those monotonous tasks themselves and retailers could save on labor costs.
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