Amir Orad, CEO of Sisense, and Mark Hopkins, Chief Information Officer at Skullcandy, discuss how business intelligence technology is helping retailers cut down on fraudulent returns. Hopkins discusses the issues the company faced with online returns where customers returned items that were less expensive than the return file they claimed. He even says that one consumer filed for a return and shipped back a block of wood. Amir talks about how Sisense's business intelligence technology helps companies identify fraud early on, allowing the company to focus on cultivating its consumer experience.

Share:
More In Business
How the Lakers’ new owner made his fortune
The billionaire slated to takeover the controlling interest in the Los Angeles Lakers has built a career leading businesses investing in everything from sports franchises to artificial intelligence.
Load More