In this April 23, 2020 file photo, a sign is posted on a closed store in North Miami, Fla. Banks trying to submit applications for thousands of small businesses seeking coronavirus relief loans have hit a bottleneck for a second day at the Small Business Administration. Banking industry groups say the SBA’s loan processing system is still unable to handle the volume of loan applications from business owners trying to get aid under the Paychceck Protection Program, part of the government’s $2 trillion coronavirus aid program.(AP Photo/Wilfredo Lee, File)
By Joyce M. Rosenberg
Banks trying to submit applications for thousands of small businesses seeking coronavirus relief loans have hit a bottleneck for a second day at the Small Business Administration.
Banking industry groups said Tuesday the SBA’s loan processing system is still unable to handle the volume of loan applications from business owners trying to get aid under the Paycheck Protection Program, part of the government’s $2 trillion coronavirus aid package. The SBA has said the slowdown is due to its attempts to limit the number of loans any bank can submit at one time. But some banks say they’re not able to get any applications into the system.
“Today is just another slow, frustrating slog for getting PPP loans through,” said Paul Merski, a vice president at the Independent Community Bankers of America.
Businesses are seeking loans from a $310 billion second round of funding aimed at helping them retain workers or rehire those who they laid off in response to the virus outbreak. Restaurants, retailers, gyms, and other businesses were forced to shut down to try to contain the virus’s spread, and other companies have seen a steep drop in revenue as customers stayed home or cut back their spending.
The SBA did not immediately respond to a request for comment Tuesday. But in a memo the agency sent to banks at midday Tuesday and obtained by The Associated Press, the SBA said it would stop banks from using a system that automatically submits applications into the agency's ETran system. Without that system, “the loan processing system will be more reliable, accessible, and equitable for all businesses,” the memo said.
But at some banks, the change means having to manually submit the applications, a much slower process, said Nick Simpson, a spokesman for the Consumer Bankers Association. Others are able to submit applications in batches of more than 5,000, but it wasn't known how or when the SBA would process them, he said.
The $349 billion first round of funding was exhausted in less than two weeks after the SBA approved 1.7 million in loans. That initial round was also slowed by computer issues at the SBA. In this round, banks have reported that they were being allowed to submit only 350 applications an hour, if that many. Meanwhile, they have thousands on hand.
“Banks continued to try and submit applications around the clock but were often told they had reached their hourly limits after just minutes,” Simpson said.
On Monday, SBA head Jovita Carranza tweeted that the agency had approved 100,000 loans.
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