The designer behind the sleeping bag coat says the industry needs to adapt to a more automated supply chain and find creative ways to interact with customers. "It's an investment we all have to make," Kamali told Cheddar in an interview Monday.
For full interview, [click here](https://cheddar.com/videos/norma-kamali-celebrates-50-years-of-fashion-innovation).
Chatbots are all the rage since Microsoft-backed OpenAI launched ChatGPT late last year. Now other tech giants are rolling out their own contributions to the artificial intelligence space, with Google owner Alphabet on Tuesday announcing the launch of a chatbot service called Bard.